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Company Profile


In-Total-Control is a boutique consultancy, with a proven track record of delivering highly complex process control systems that meet with all stakeholder requirements. In-Total-Control realise that most IT based projects do not achieve all of these goals. Early on in each project, In-Total-Control’s consultants interview every stakeholder, to identify their different needs. Following this, they closely manage the relationships with the key stakeholders, keeping them abreast of the project as it develops. In-Total-Control believes that well informed clients are an essential part of the process if all of the project goals are to be achieved.

Once business drivers, project risks and user requirements are fully understood, appropriate levels of funding can be sought to design and develop, a system in line with the client’s full requirements. In-Total-Control recognises that clients often need to customise systems, because standard functionality falls short of business needs. Using gap analysis to identify these differences, and estimating the time and cost to close the gap, is key to achieving a successful project for the stakeholders.

In-Total-Control’s main areas of consultancy fall into three categories:

  1. Pre-project support:
    • Feasibility studies
    • Project risk assessments
    • Requirements gathering and gap analysis
    • Process control system selection
    • System Prototyping
  2. Main project support:
    • Programme management
    • Project management
    • Risk assessments (both project and process)
    • Process Safety System Design (following IEC 6-1508)
    • Full life cycle design and development for both hardware and software including:
      1. User Requirement collection and specification (inc. performance criteria)
      2. Functional Design Specifications
      3. Module Design Specifications
      4. Architectural Design Specifications
      5. Module Test Specifications
      6. Functional Test Specifications
      7. User Acceptance Test Specifications
    • System Design and Programming
    • Validation Documentation including:
      1. Design documentation
      2. Validation Master Plan (relating to the control system)
      3. Installation Qualifications
      4. Operational Qualifications
      5. Performance Qualifications
      6. Traceability matrix
      7. Other GAMP related documents
    • Pre-handover training courses
  3. Post project support:
    • Continued development and enhancements of systems to meet with growing needs
    • System upgrades
    • Training Courses for maintenance and operations staff

In-Total-Control’s consultants are experienced process control and systems engineers from backgrounds that include Electronic Systems and Control Engineering, Chemical Engineering, Biochemical Engineering and Microbiology. This diversity of talent enables our small consultancy to span a broad spectrum of projects.

Clients such as AstraZeneca, Boehringer-Ingelheim, Fujisawa, GlaxoSmithKline, Janssen, Pfizer, Pharmacia, Roche, Schering-Plough, Takeda and Unilever have used our key personnel for projects all over the world. Our references show that we can deliver process control systems that meet the key stakeholder requirements within controlled budgets, and realistic time scales. Our systems are supplied with appropriate levels of documentation to meet with regulatory requirements. Do not take our word for it, read what our clients have to say about In-Total-Control.

If you have a project that requires a world class solution then come talk to the specialists. We service clients in Europe, Australasia and America from our bases in the London and Sydney. Contact us via email


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